You can return any item, for any reason, within 30 days of receipt.*
If the item you wish to return is faulty, we will require photo proof of the faulty item.
You will then be offered a full refund or store credit, whichever you prefer. Any refunds will be transferred back to the original payment method, eg. your credit card (via PayPal), PayPal account or store credit. Promotional codes are not eligible for refund.
If you’d like to return an item for another reason, you will be given a store credit to the same value once the item has been received by the appropriate seller, and any shipping costs incurred will not be refunded. Please ensure you use a trackable or signed-for delivery service such as registered post, as we cannot credit your account until the item has been received.
Please note: Store credits are valid for 1 year from the date of issue, unless specified otherwise.